Become our next FutureStarter
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!
Head of Commercial & Service Enablement (m/f/d)
Bruxelles, Brussels-Capital Region, BE, 1000 Schweinfurt, BY, DE, 97424 Amsterdam, NL, 1043 GR Antwerpen, Antwerp, BE, 2600 Paris, 75, FR, 92800 Friedrichshafen, BW, DE, 88046
Req ID 69000 Bruxelles, Friedrichshafen, Schweinfurt, Amsterdam, Antwerpen, Paris-La Défense, Belgium
- Digitalize commercial & service processes, drive continuous improvements and monitor regional process execution
- Drive strategy & connect commercial & service operations by defining & optimizing sales processes, active recommendations & performance management to ensure efficient, coherent and profitable impact and resource effectiveness
- Drive and own CRM requirements, adoption, user training and continuously optimize working standards to ensure CRM is embraced by the division
- Define and deploy advanced analytic capabilities to enable data driven decision through automation, identification & push of business recommendations
- Coordinate & ensure adequate digital customer engagement platform architecture, state of the art design for effective data flows and processes
- Lead global digital & analytics budget planning & monitoring hand in hand with relevant product owners
- University degree, ideally MBA or similar degree
- Very strong leadership skills & proven track record of at least 7+ years’ experience in leading teams
- Strong digital & analytics acumen
- Ability to create new procesess and to implement difficult changes, remotely and at scale
- Experience in transactional multi-sales channel management
- Creativity in inventing new ways of workin and rigor in managing targets
- Fostering collaboration & empowerment
- Impacting and influencing skills
Be part of our ZF team as Head of Commercial & Service Enablement (m/f/d) and apply now!
Contact
Johannes van Reedt Dortland
+49 211 584 189
What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
Find out how we work at ZF:
